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Can’t unlock Apple ID and iTunes

How would I be able to download and update my apps? It shows up that my ITunes and Apple ID is disabled

iPhone 12 Pro Max, iOS 14

Posted on Jul 10, 2021 10:51 AM

Top-ranking reply

Level 10

419,029 points

Posted on Jul 10, 2021 11:41 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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