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bibek113 Author

Level 1

7 points

My brand new iphone 11 keeps charging on and off

i just bought this iphone 11 yesterday but my phone keeps charging on and off but the problem is not with the charger or adapter

iPhone 11, iOS 14

Posted on Jul 10, 2021 11:24 AM

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Top-ranking reply

Community+ 2024

Level 10

413,586 points

Posted on Jul 11, 2021 7:01 AM

Follow these steps:

Remove any debris from the charging port on the bottom of your device.
Restart your device: iPhone. iPod touch.
Try a different USB cable or charger.
Make sure that you have the latest version of iOS.
Contact Apple Support to set up a service.

If your iPhone or iPod touch won't charge - Apple Support

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1 reply

Top-ranking reply

Community+ 2024

Level 10

413,586 points

Jul 11, 2021 7:01 AM in response to bibek113

Follow these steps:

Remove any debris from the charging port on the bottom of your device.
Restart your device: iPhone. iPod touch.
Try a different USB cable or charger.
Make sure that you have the latest version of iOS.
Contact Apple Support to set up a service.

If your iPhone or iPod touch won't charge - Apple Support

Reply

My brand new iphone 11 keeps charging on and off

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