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My iPhone has Activation Lock but I forgot my Apple ID

My iphone have Activation lock on it I forgot my apple id how do i chain it? email me and let me no what i need to do.


[Re-Titled by Moderator]

Posted on Jul 11, 2021 12:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2021 12:32 AM

If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jul 11, 2021 12:32 AM in response to Jojhnwoodard

If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

My iPhone has Activation Lock but I forgot my Apple ID

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