Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release 

⏺ Learn more

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Zeddo
Zeddo Author
User level: Level 1
5 points

when i try to update my iPod i get an error message ' could not be updated. An unknown error occured ( 4000 )How to resolve ?

when i try to update my iPod i get an error message ' could not be updated. An unknown error occured ( 4000 )How to resolve ?

iPod, iOS 14

Posted on Jul 11, 2021 2:36 AM

Reply
Question marked as Top-ranking reply
User profile for user: bobjbkln
bobjbkln
User level: Level 6
9,955 points

Posted on Jul 11, 2021 8:03 PM

Try updating directly on the iPod (Settings>General>Software Update)

View in context

Similar questions

1 reply

when i try to update my iPod i get an error message ' could not be updated. An unknown error occured ( 4000 )How to resolve ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up