Erase all content doesnt appear in the menu of my iphone 8 plus

Question

Erase all content doesnt appear in the menu of my iphone 8 plus.

I have to install several items in my device and I'm having issues, so the best is to reset it completely.

The problem is that I cannot erase it as the option is not in the menu. I only have:

Reset All Setteings

Reset Network Settings

Reset Keyboard

...

Do you know how can I reset it?

iPhone 8 Plus

Posted on Jul 11, 2021 3:44 AM

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Answer 1

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Community+ 2024

Level 10

410,362 points

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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