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IPad

My IPad will not open past the main screen. How do i reset it?


iPad, iPadOS 14

Posted on Jul 11, 2021 3:30 PM

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Posted on Jul 12, 2021 9:18 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

2 replies
Question marked as Best reply

Jul 12, 2021 9:18 AM in response to AlexaJ77

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

Jul 11, 2021 3:41 PM in response to AlexaJ77

For older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer, larger screen iPad models, without a Home button, try the new hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.


1. Press and Release the Volume Up button.


2. Then immediately Press and Release the Volume Down button.


3. Then, Press and Hold the Power Button at the top. You will see the Slide to Power off button, but keep on holding down the Power Button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Best of Luck to You!

IPad

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