How long am I given to ship back my trade in iMac? I received the return packaging a week or so ago, and the new computer came on the 6th of July. I need a little time to complete the work preparatory to returning the old one. Thanks.

What is the allowed time to get data transferred from old iMac to new one before the trade in window closes?

Posted on Jul 11, 2021 4:41 PM

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Question marked as Top-ranking reply

Posted on Jul 11, 2021 4:57 PM

Hello, Pianotuner.


Apple Trade In - Apple:

https://www.apple.com/shop/trade-in


"How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?

Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.


Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you."



2 replies
Question marked as Top-ranking reply

Jul 11, 2021 4:57 PM in response to Pianotuner

Hello, Pianotuner.


Apple Trade In - Apple:

https://www.apple.com/shop/trade-in


"How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?

Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.


Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you."



Jul 11, 2021 5:35 PM in response to Pianotuner

I believe I read that you are allowed about a week and then need to mail it. I've also read that the third party company partner has sent out emails stating that you did not send the Mac within the window allowed so their offer has been withdrawn.


You said the new one came on the 6th - since it is the 11th today, 5 days are gone. I'd try to get it shipped Monday or Tuesday. Also take pics before packaging it and keep a copy of the tracking number so you can check on the progress.

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How long am I given to ship back my trade in iMac? I received the return packaging a week or so ago, and the new computer came on the 6th of July. I need a little time to complete the work preparatory to returning the old one. Thanks.

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