How do I unlock my AppStore and iCloud account?
How do I unblock my AppStore and iCloud account?
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If your apple ID has been disabled follow these steps:
If your Apple ID is locked or disabled - Apple Support
If your account is disabled in iTunes you will need to contact apple to be able to unlock it.
More info in this article:
Use the link in the article to contact apple or:
Contact Apple for support and service - Apple Support
Good luck!