Just updated my iPhone to iOS 14.6. Everything worked with that EXCEPT for the fact that I can’t get my cellular data anymore…. Says I need to update but I’ve gotta the sweat update. Very frustrated and really not wanting to buy a new phone just yet. HELP. iPhone 7.
iPhone 7, iOS 14
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
As it’s an iPhone 7 see if this covers your phone→iPhone 7 Repair Program for "No Service" Issues - Apple Support
There’s also this knowledge base article→If you see No Service or Searching on your iPhone or iPad - Apple Support
Thank you so much for the help! Unfortunately, there IS an entry in the modem firmware section. So you’re saying it’s probably internal? I never had any issue until I updated. Kind of sucks :/
Cellular data issues iPhone 7
