ITunes is waiting for a windows update to install a driver for the this phone. It's an old iPhone 7. How do I do this? Thanks
The driver is not installed for my device preventing back up to pc. How do I resolve. Thanks
iPhone 7, iOS 14
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User profile for user:
Leanne_68
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Community Specialist
Hello mgivargi,
It sounds like you need some help getting your computer to recognize your iPhone. We will be happy to help.
If your computer is not seeing your device, follow the Windows PC steps in this article:
If your computer doesn't recognize your iPhone, iPad, or iPod
We hope this helps!
Cheers!