iPhone XS Max slider not working when answering calls on lock screen

Hi, thanks for your prompt response.

I already tried removing the screen protector, to no avail and, unfortunately, the authorized Apple service providers in my country are in a different city from where I live. Travel is not an option considering Covid-19 issues lately.

I also clean my screen regularly, per the guidelines in the link provided..

The problem is isolated to only when the screen is locked, and only when it comes to the sliding-to-answer calls/switch off the phone, so it definitely is not a physical/hardware problem.

Thanks..

Thanks Giulio,

Unfortunately (again), mine (Zambia) is not listed on the Countries/Regions, so 'support is not offered through this web tool.' Went deeper to see if there's any sort of alternative support that can be offered, but nada, sadly..

Thanks for trying..

Hi there,

Yeah all switches are on, on the 'Allow access when locked,' except USB Accessories which I just turned on (juuuuust in case) but problem still persists.

Perhaps I should wait for the next update?

I'm currently running IOS 14.6.

Hey there,

Funny, I did a force restart twice yesterday and it did not work, hence the reason I came here for help as I was at my wit's end.

I've just done it again and lo and behold, problem resolved!! (permanently i hope).

Thanks so much ProustGuilio and Chattanoogan..

You guys have a good night/day..