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javiercota18 Author

Level 1

4 points

When I changed my iPhone, I did a backup and then deleted everything from the old phone, but for some reason the watch is locked and I cannot pair it with my new iphone

When I changed my iPhone, I did a backup and then deleted everything from the old phone, but for some reason the watch is locked and I cannot pair it with my new iphone

Apple Watch

Posted on Jul 12, 2021 5:02 PM

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Top-ranking reply

Level 10

119,857 points

Posted on Jul 12, 2021 6:21 PM

Here are two ways to unpair your watch if you no longer have the paired iPhone:

See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.

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Top-ranking reply

Level 10

119,857 points

Jul 12, 2021 6:21 PM in response to javiercota18

Here are two ways to unpair your watch if you no longer have the paired iPhone:

See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.

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When I changed my iPhone, I did a backup and then deleted everything from the old phone, but for some reason the watch is locked and I cannot pair it with my new iphone

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