Apple Music will not open on iMac

For over two months I have not been able to open/launch Music on my iMac. Anyone else had this issue ?

iMac 27″ 5K, macOS 11.4

Posted on Jul 12, 2021 6:40 PM

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6 replies

Bill_T1

Community Specialist

Jul 13, 2021 12:49 PM in response to sm1zzle

Hello sm1zzle,

We understand that you're not able to open Music on your Mac, and we're happy to assist.

Check out If an app on your Mac stops responding, closes unexpectedly, or won’t open to get started with this concern. If those don't help, you may also try starting your Mac into safe mode via How to use safe mode on your Mac and follow the included steps in that article if the app does or does not open in that manner. If you are getting a specific error message when attempting to open the app, those details will increase the likelihood of receiving a helpful reply here.

Cheers!

Bill_T1

Community Specialist

Jul 15, 2021 4:04 PM in response to sm1zzle

Welcome back sm1zzle,

Check out the link from that article, How to reinstall macOS for the steps you'll need to take to complete that step.

Thanks!

Bill_T1

Community Specialist

Jul 18, 2021 4:02 PM in response to sm1zzle

Greetings sm1zzle,

To investigate this behavior further to identify a solution, use our site Get Support to connect directly with our Advisors who can work with you further on this behavior.

Have a great day!

sm1zzle Author

Level 1

8 points

Jul 15, 2021 3:49 PM in response to Bill_T1

Unfortunatley none of that worked. How do I download and reinstall Mac OS ?

sm1zzle Author

Level 1

8 points

Jul 16, 2021 2:10 PM in response to Bill_T1

I have now started to receive an error report when Music fails to load...

Jul 18, 2021 5:30 PM in response to Bill_T1

Apple Music seems to be broken. No log-in or sign-up pages come up the screen is blank.

/Users/TerrysImac/Desktop/Screen Shot 2021-07-18 at 6.29.27 PM.png

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Apple Music will not open on iMac