You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No Full Page option when taking a screenshot on iPhone

I have a read many threads on how to choose full page when taking a screenshot and my iPhone 12 Pro does not have this option, even when I take a screenshot of a webpage on chrome or safari.


How can I get this option?


Thanks!

Posted on Jul 12, 2021 8:46 PM

Reply
14 replies

Jul 12, 2021 9:40 PM in response to afolby

Weird. I just double checked and I do see "full page" as an option. I've used it but you have to live with the quirk of how it renders on device; I usually get the responsive design version of a site when sometimes I want the actual desktop version.


Do you have the most recent iOS installed? I believe it only works beginning in iOS 14. --I would assume so with a newer device. And, are you visiting a website that is longer than the screen? Again, I assume so.


I guess I'd try updating the device first. Then powering it down and restarting it (just for kicks) and see if that changes anything. Tried and true method for fixing errors. Short of that, I'm stumped.

Jul 12, 2021 9:56 PM in response to afolby

Hmm. Could be. That would be odd as you would think anything that can be adequately rendered in Safari would work. I tried a handful of sites colleges, grocery stores, apple, Disney. All worked. The only thing I can think of is that there is some accessibility setting, or sequence of settings on your device, preventing its use? Maybe allowing Safari access to the camera? Just spitballing....

No Full Page option when taking a screenshot on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.