Cannot downgrade iclound
Cannot downgrade the iCloud storage to 5gb
iPhone 12
Question marked as
Why can't you? What happens when you try? Are you doing it correctly?
Read this support article to learn how to...
"Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC.
Click here --> https://support.apple.com/HT207594
"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."
For some people "Done" does not show, in which case a person found this solution worked for them: https://communities.apple.com/de/thread/250533579 = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'
if that does not work, contact Apple:
Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.