iPhone WiFi says connected but there is no internet

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Level 1

8 points

Hello,

Sometimes my iPhone has no internet although it says connected and I suspect it is router related because it only happens at one specific router.

What is the problem? Is there any simple troubleshooter for iPhone that can help me identify and solve this problem?

Regards,

Nuno

iPhone SE, iOS 14

Posted on Jul 13, 2021 12:39 AM

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Answer 1

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Community+ 2024

Level 10

410,362 points

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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