Can the apple store unlock a disabled ipad?
Can the apple store unlock a disabled ipad?
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Can the apple store unlock a disabled ipad?
If you are talking about the forgotten passcode to unlock the device's screen, if you make an appointment and ask them to do it on your behalf, they are certainly able to do it. But if your iPad is disabled (because of the forgotten passcode), you can do it on your own, using these instructions:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Regards
Giulio
If you are talking about the forgotten passcode to unlock the device's screen, if you make an appointment and ask them to do it on your behalf, they are certainly able to do it. But if your iPad is disabled (because of the forgotten passcode), you can do it on your own, using these instructions:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Regards
Giulio
They can. If you do not have a backup, you will lose your data as it is required to restore your iPad to get out of the disable lock.
If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If you disabled your own purchased iPad, then Apple Stores maybe able to help you, provided you can provided proof, like a sales receipt, that you are this iPad's original owner.
If no proof, I am not sure if an Apple Store will be able to help you, or not.
If this is a disabled, activation locked iPad, that you purchased secondhand, then Apple WILL ABSOLUTELY NOT be able to help you, at all.
Good Luck!
Can the apple store unlock a disabled ipad?