Broken keyboard/trackpad
I'm unable to *click* on my trackpad or use it to move around the cursor.
The keyboard also doesn't work and won't light up, but the power button does work.
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I'm unable to *click* on my trackpad or use it to move around the cursor.
The keyboard also doesn't work and won't light up, but the power button does work.
Hey did you get your issue resolved? I had/probably still the same problem, with another that immediately proceeded it. I've been looking for other people with the same problem. My thread is over here: https://discussions.apple.com/thread/252950157?page=1
I resolved mine by entering recovery, detailed in that thread, near the middle. Near the bottom, you might want to also read the thread ending in 749, she suggested a different solution that worked for her.
Try using a USB mouse & keyboard. If they both work, then you have a hardware issue with your laptop that will need to be repaired.
Broken keyboard/trackpad