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My beats solo3 wireless headphones are fully charged and turned off and disconnected from phone. The problem is the battery display has one solid light on and won’t disappear. This problem is causing my headphone to lose battery life without even using them. I tried resetting but no luck. Light is still on
Hi Vikingman011,
Welcome to the Apple Support Communities!
We are happy to help with the issue you are having with your Beats not turning off causing the battery to drain. Check out the section "Turn on and charge your headphones" in Set up and use your Solo3 Wireless headphones for details on how to power off.
If they are not powering off as expected you should Contact Apple Support or take them to nearest service location. Find Locations here.
Have a nice day!
Hi Vikingman011,
Welcome to the Apple Support Communities!
We are happy to help with the issue you are having with your Beats not turning off causing the battery to drain. Check out the section "Turn on and charge your headphones" in Set up and use your Solo3 Wireless headphones for details on how to power off.
If they are not powering off as expected you should Contact Apple Support or take them to nearest service location. Find Locations here.
Have a nice day!
my beats solo 3 wireless headphones are fully charged and disconnected from phone. Problem is the battery light remains on and drains the battery. ive tried resetting but no luck
