Not able to use visual voicemail

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Level 1

5 points

Not able to use visual voicemail and no prompts settings etc. to even set it up. The voicemail tab in the phone app only shows "call voicemail"

All support articles refer a message on the voicemail buttom that says "set up voicemail" - I do not see this button - only "call voicemail".

This is an iphone 12Pro on an AT&T subscription plan.

iPhone 12 Pro

Posted on Jul 13, 2021 12:06 PM

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Answer 1

Top-ranking reply

Level 10

224,652 points

Voicemail, including visual voicemail, is a carrier feature.

Call AT&T Customer service.

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