What should I do if a have a device in my devices that I don't recognize but has serial number 0 and I cannot find it in icloud or find my iphone?

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What should I do if a have a device in my devices that I don't recognize but has serial number 0 and I cannot find it in icloud or find my iphone?

Apparently I have a new device connected to my apple id, but I got no notification, and this device only appears in my devices. This iMac has no serial number to display, just "0". It apparently is not linked to my icloud o find my iphone.

iMac 27″, macOS 10.15

Posted on Jul 13, 2021 7:35 PM

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Answer 1

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Eric Root

Level 10

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Jul 13, 2021 7:43 PM in response to elkeke

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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What should I do if a have a device in my devices that I don't recognize but has serial number 0 and I cannot find it in icloud or find my iphone?

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