password to unlock my phone
I changed my phone's password and can't remember the new password. My device is now disabled. How do I fix this?
iPhone XR, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I changed my phone's password and can't remember the new password. My device is now disabled. How do I fix this?
iPhone XR, iOS 14
Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
or watch this support video about the same matter:
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
or watch this support video about the same matter:
https://www.youtube.com/watch?v=7s8-zLG9ySQ
Regards
Giulio
password to unlock my phone