I have a locked iPhone (Verizon). Is it still possible to back it up on my iMac?

I have a locked iPhone (Verizon). Is it still possible to back it up on my iMac?

iPhone 5c, iOS 10

Posted on Jul 14, 2021 11:26 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2021 12:41 PM

Hello, johnrpiano.


If the iPhone is locked, then it cannot be backed up to your iMac. It must be unlocked.


If you forgot your passcode to unlock the iPhone, you can reset it, but your data will be wiped and you will have to rely on a previous backup to recover your data.


If you forgot your iPhone passcode - Apple Support:

https://support.apple.com/en-us/HT204306


If the iPhone has been lost or stolen and the owner has activated Find My from their iCloud account, then the iPhone has been Activation Locked and cannot be used until the owner removes the lock using their account.


Activation Lock for iPhone - Apple Support:

https://support.apple.com/en-us/HT201365

2 replies
Question marked as Top-ranking reply

Jul 14, 2021 12:41 PM in response to johnrpiano

Hello, johnrpiano.


If the iPhone is locked, then it cannot be backed up to your iMac. It must be unlocked.


If you forgot your passcode to unlock the iPhone, you can reset it, but your data will be wiped and you will have to rely on a previous backup to recover your data.


If you forgot your iPhone passcode - Apple Support:

https://support.apple.com/en-us/HT204306


If the iPhone has been lost or stolen and the owner has activated Find My from their iCloud account, then the iPhone has been Activation Locked and cannot be used until the owner removes the lock using their account.


Activation Lock for iPhone - Apple Support:

https://support.apple.com/en-us/HT201365

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I have a locked iPhone (Verizon). Is it still possible to back it up on my iMac?

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