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bmorgan1126 Author

Level 1

4 points

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Iphone XS continually showing apple logo or black screen. Connected it to MacBook and downloaded new IOS for phone. Went back to showing logo or black screen and will not respond.

iPhone XS, iOS 14

Posted on Jul 14, 2021 1:23 PM

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frazzm737

Level 9

55,236 points

Posted on Jul 14, 2021 1:30 PM

Check this link...

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If that doesn't help, check this link...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that doesn't help, it may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

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