Compromised

I have been hack on multiple devises, it began when I went over to an android , as well I think it began via fascebook. Recently on my new mimi 12 iOS was recommended to manage my Edd( unemployment through an app called Protonmail. Has anyone heard of it, and how do I get out of it??

iPhone 12 mini

Posted on Jul 14, 2021 1:42 PM

Reply
3 replies

Jul 14, 2021 1:56 PM in response to Unstablesoul

Unless you have jailbroken your iPhone, it is highly unlikely (chance close to 0) that the device itself has been compromised. What makes you think that it has been?


If you think your Apple ID has been compromised, start here:


If you think your Apple ID has been compromised - Apple Support


ProtonMail is an encrypted email app. It has reasonable ratings on the App Store. Who recommended that you use it and why?



Jul 15, 2021 6:47 AM in response to Unstablesoul


Unstablesoul wrote:

I needed help with my unemployment and a gentleman who had health said it would be a better way to go, but now I’m an able to get into my EDD using that Password. Now I don’t know how to get out of it so I can use my old password

I don't know what "a gentleman who had health" means. Just because someone is healthy doesn't mean they know anything about iPhones.


Proton is an email app. You should be able to use any email app, including the Apple-provided ones to get your email. If you're having trouble accessing your unemployment benefits system, you need to contact the helpline for that service. It will probably involve waiting on hold for way too long but they would be the only ones who can resolve issues with their system. If they have an office you can go to in person, that might be better.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Compromised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.