Activation Lock

What am I suppose to do if I don’t have the serial number bc of the lock and I don’t have my original packaging?!

Posted on Jul 14, 2021 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2021 9:52 PM

Activation Lock is a very common topic here. Very. Common.


Activation Lock is intended as a theft deterrent. It’s intentionally not easy to bypass.


Without that Apple ID and password holding the lock, or without the purchase receipt pr legal paperwork, this case and the many other similar questions about sketchy purchases of an iPhone or iPad, or a forgotten or lost Apple ID, or any of the other threads, are indistinguishable from a lost or stolen iPhone.


If you bought this, return it if the seller is still around. Many sellers will disappear.


If this was your Apple ID, you need to regain access, or recover access.


We can provide pointers to recovery mechanisms, and to Apple. But we cannot clear this lock for you.


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

How to request access to a deceased family member's Apple accounts - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


And as purchasing devices with Activation Lock is far too common, also see the following:

The All Too Common SAD Reality of Buying a Used iPad/iPhone


Failing regaining that access, recycle it.



11 replies
Question marked as Top-ranking reply

Jul 14, 2021 9:52 PM in response to kam230

Activation Lock is a very common topic here. Very. Common.


Activation Lock is intended as a theft deterrent. It’s intentionally not easy to bypass.


Without that Apple ID and password holding the lock, or without the purchase receipt pr legal paperwork, this case and the many other similar questions about sketchy purchases of an iPhone or iPad, or a forgotten or lost Apple ID, or any of the other threads, are indistinguishable from a lost or stolen iPhone.


If you bought this, return it if the seller is still around. Many sellers will disappear.


If this was your Apple ID, you need to regain access, or recover access.


We can provide pointers to recovery mechanisms, and to Apple. But we cannot clear this lock for you.


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

How to request access to a deceased family member's Apple accounts - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


And as purchasing devices with Activation Lock is far too common, also see the following:

The All Too Common SAD Reality of Buying a Used iPad/iPhone


Failing regaining that access, recycle it.



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Activation Lock

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