unable to create face ID in iphone x

unable to create face ID, it keeps asking to move Higher & Lower ! Nothing works !

iPhone X, iOS 14

Posted on Jul 15, 2021 6:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 7:05 AM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID& Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


1 reply
Question marked as Top-ranking reply

Jul 15, 2021 7:05 AM in response to sathishkalaimani

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID& Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to create face ID in iphone x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.