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iTunes store

Hello,

My iPhone 7 does not have the iTunes & App stores option in settings.

also I cannot use the iTunes Store on my iPhone 7, despite having Apple ID, I cannot connect to iTunes.


Thanks,

Jawad Mohammadi

Posted on Jul 15, 2021 7:21 AM

Reply
Question marked as Best reply

Posted on Jul 15, 2021 7:32 AM

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


2 replies
Question marked as Best reply

Jul 15, 2021 7:32 AM in response to jawad4700

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Jul 15, 2021 7:43 AM in response to jawad4700

If your iPhone is running iOS 14 the iTunes & App Store option is no longer available as it previously was.


You should have a single App Store option in Settings, and for anything not available there, you can go to Settings->Account (top of settings)->Media & Purchases->View Account.


What exactly are you looking to do in the iTunes & App Store section?


What happens when you try to connect to iTunes? How exactly are you attempting to do this?


iTunes store

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