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My itunes and apps are disabled and I can’t seem to fix it

It won’t let me update my payment since it is disabled

Posted on Jul 15, 2021 11:00 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2021 11:02 AM

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

1 reply
Question marked as Top-ranking reply

Jul 15, 2021 11:02 AM in response to BigTimber1518

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

My itunes and apps are disabled and I can’t seem to fix it

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