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My verizon.net email suddenly isn't working

My verizon.net email suddenly isn't working as of 7/12/21 and I'm having issues recreating a new email account on my iphone for my existing verizon.net email . My email on my laptop works just fine with my existing verizon.net email account. Has anyone had any recent issues with their old verizon.net email accounts and if so, what can I do to fix this? Any thoughts?



[Re-Titled by Moderator]

Posted on Jul 15, 2021 12:24 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2021 5:30 PM

AOL recently changed the way they do account authentication with 3rd party email clients (such as the Mail app on your iPhone). The solution is discussed in this forum thread→AOL mail error - Apple Community

10 replies

Jul 17, 2021 10:24 AM in response to Lawrence Finch

Thanks, that post by Axel Foley fixed "my" issue. I'm not sure why my one specific account was selected for "enhanced security" nor why their crappy password is any more secure than my own password. I had to create two separate and distinct app passwords, one for Mac mail and one for iPhone/iOS. FWIW, that account was already protected with an alternate email and an associated mobile number. Yet I logged into their web based mail portal using my original password and I used that password to access the AOL security section to generate one of their "old third party app" passwords. It feels like that they are tying to push people to the AOL app.


I think this the beginning of a sys admin nightmare. I have three other Verizon/AOL mail accounts that have yet to turn, my wife has four accounts and my kids have one. Every device needs their unique password.

Aug 16, 2021 7:38 AM in response to skooterkat

SOLVED. You can still use Verizon.net email. AOL help seems to be outdated after they required a two step verification method. Delete your Mail account on IPHONE. Add it back choosing AOL, not OTHER. You will use your Verizon.net email and AOL password. Then follow steps to accept. Sorry for the poor photo image. Just use AOL, not add other account like AOL help page states. All your mail will be loaded instantly. It will say AOL when you open your MAIL, but you can change that by going into settings, Mail, accounts, aol, go to description, change AOL to Verizon

Jul 16, 2021 5:20 PM in response to skooterkat

A similar thing happened to me. I have four email accounts but only one was affected. Ironically I can access the mail account with the same password using the AOL web portal (https://mail.aol.com/webmail-std/en-us/suite). Using the mail connection doctor, both incoming (pop) and outgoing (smtp) servers time out with an "unrecognized account/password" error message.

My verizon.net email suddenly isn't working

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