itunes not downloading entire album

Question

Level 1

4 points

itunes not downloading entire album

when i purchase a download of an entire release 3 to 4 of the songs will not download and a cation comes up reading"to play this song,you must authorize this computer for songs purchased using this apple id. you may authorize up to 5 computers for each apple id. when i put my id in it comes up saying that i have more than 5 computers which is not true i have 1. what can i do to solve this problem and quit losing up to 40% of the music im paying for

Windows, Windows 10

Posted on Jul 15, 2021 5:20 PM

Reply

Answer 1

Top-ranking reply

turingtest2

Level 10

278,351 points

Jul 18, 2021 2:47 AM in response to tuck1156

See Authorization vs. association - Apple Community.

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Backup and then delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.

tt2

Reply

Answer 2

mingoslkd

Community Specialist

Jul 16, 2021 12:04 PM in response to tuck1156

Greetings, tuck1156.

Welcome to the Apple Support Communities. It’s understandable that you’d want to be able to listen to your music.

The error message you shared indicates that you need to authorize your computer. Learn how, here:Authorize or deauthorize your computer for iTunes Store purchases

We hope this helps! Thank you for being a part of the community.

Sincerely.

Reply

itunes not downloading entire album

Similar questions