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phebe146 Author

Level 1

4 points

Why?

I’m trying to download apps it saying my account has been disabled from App Store and iTunes

Posted on Jul 15, 2021 6:37 PM

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Top-ranking reply

Level 8

39,487 points

Posted on Jul 25, 2021 2:28 AM

This is a user-to-user support forum, so we do not know why it was locked.

If your account is disabled in iTunes you will need to contact Apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Jul 25, 2021 2:28 AM in response to phebe146

This is a user-to-user support forum, so we do not know why it was locked.

If your account is disabled in iTunes you will need to contact Apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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