iTunes account

My App Store and iTunes has been disabled

iPhone 7, iOS 14

Posted on Jul 15, 2021 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2021 8:56 PM

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


1 reply
Question marked as Top-ranking reply

Jul 15, 2021 8:56 PM in response to Azz6969

Hello,


Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.