Printer is not printing from my phone

I had a power cut yesterday and now my printer won't print from my phone. I have restarted everything and still nothing happens. My phone finds my printer but then nothing happens. I have checked they are on the same wifi network etc. Any suggestions please?

iPhone 8, iOS 14

Posted on Jul 16, 2021 12:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2021 1:14 AM

Hi,


You may want to, again, try restarting devices. Do it like this: Power off the router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Have you tried to print a test page directly from the printer's control panel, and/or from a computer? Any information about the printer model?

2 replies
Question marked as Top-ranking reply

Jul 16, 2021 1:14 AM in response to MBuckley28

Hi,


You may want to, again, try restarting devices. Do it like this: Power off the router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Have you tried to print a test page directly from the printer's control panel, and/or from a computer? Any information about the printer model?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Printer is not printing from my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.