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Printer is not printing from my phone

I had a power cut yesterday and now my printer won't print from my phone. I have restarted everything and still nothing happens. My phone finds my printer but then nothing happens. I have checked they are on the same wifi network etc. Any suggestions please?

iPhone 8, iOS 14

Posted on Jul 16, 2021 12:58 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2021 1:14 AM

Hi,


You may want to, again, try restarting devices. Do it like this: Power off the router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Have you tried to print a test page directly from the printer's control panel, and/or from a computer? Any information about the printer model?

2 replies
Question marked as Top-ranking reply

Jul 16, 2021 1:14 AM in response to MBuckley28

Hi,


You may want to, again, try restarting devices. Do it like this: Power off the router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


Have you tried to print a test page directly from the printer's control panel, and/or from a computer? Any information about the printer model?

Printer is not printing from my phone

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