Can not find the Needed latest update from iOS

Here's how you can make sure your iPad is up to date with the highest OS it can run. It isn't clear if you are up to date as far as iOS 12 goes, so do this:

On your device, tap:

Settings > General > Software Update.

1. If it says your device is up to date there is nothing more you can do. If apps you are trying to use say you need a higher iOS version, you will need to buy a newer device if you want to run those apps or features.

2. If it says an update is available you will only be given one update selection which will be the highest available iOS version supported by your device. Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues. If the update listed is not equal to or higher than the iOS version you need to use a feature, you again will need to buy newer equipment if you want to use that feature.

"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204

Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

Your iPad year and model may not be able to upgrade/update beyond any version of iOS 12, currently at iOS 12.5.4.

The 2013 iPad Air 1, iPad Mini 2 and 2014 iPad Mini 3 cannot upgrade beyond any version of iOS 12.

Sorry.

These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

These iPad models will soon be 7 and 8-years old, in 2021.

Sorry.

There is one last thing you can try/attempt, if you need older versions of apps.

If you own another much newer iOS device that can run iOS/iPadOS 13 and later, you can install the most recent version app/s onto that more recent iOS device.

Then go back to your older iPad, open the iOS App Store, go to the Purchases section of the store app, search for the app/s you wish to try and download to that older iPad and see if an older version of the app is allowed to be downloaded/installed to that older iPad.

These newer iOS/iPadOS devices must use your same Apple ID user account and password.

Failing that OR IF NO joy, then there is nothing more to be done.

It's 2021, now.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.

If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.

All of these older model iPads below CAN run the latest iPadOS versions and the up and coming iPadOS 15.

2014, 9,7 inch screen iPad Air 2 models

2015, 7.9 inch screen iPad Mini 4 models

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models

2018, 9.7 inch screen iPad 6th gen models (1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

Get the largest internal data storage model you can afford as NO Apple iOS device has expandable storage.

I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices.

Sorry & Best of Luck to You!

The iPad Air 1 cannot be updated beyond iOS 12.x.x.x. It lacks the needed components to run the newer software. Technology marches on!

I’m going to get the airway1,12,13,23 app to per phone number. Later I got a call back, from the needed app to check the phone 📱 app .

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