Didn’t receive money that was sent to me?

Hi. My friend sent me 325$ and it says received, but it was never added to my Apple wallet total. So I cannot access the 325$ that it says was received on my end. I’m worried Apple wallet is going to take my money that I need. What can I do?


[Image Edited by Moderator to Remove Personal Information]

Posted on Jul 16, 2021 9:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2021 9:46 AM

From the terms and conditions:


A. In Case of Questions about your Payments

Please call (877) 255-5923 if you think a mistake has occurred in connection with a Payment. If you have questions about your Apple Cash Account with Bank, please call (877) 233-8552. You can also find additional information regarding Apple Payments at www.applepayments.apple.com.

1 reply
Question marked as Top-ranking reply

Jul 16, 2021 9:46 AM in response to casandra201

From the terms and conditions:


A. In Case of Questions about your Payments

Please call (877) 255-5923 if you think a mistake has occurred in connection with a Payment. If you have questions about your Apple Cash Account with Bank, please call (877) 233-8552. You can also find additional information regarding Apple Payments at www.applepayments.apple.com.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Didn’t receive money that was sent to me?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.