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Cant add HP DeskJet 2655 to my macbook pro - printer status unknown

HP DeskJet 2655 wirelessly or USB connected stopped printing. I deleted it and when trying to add HP DeskJet 2655 to my macbook pro I am getting error can't find the printer or printer status unknown.

I have tried troubleshooting with HP site and apple without success as to why this is happening

MacBook Pro 15″, macOS 10.13

Posted on Jul 16, 2021 1:53 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2021 4:18 PM

The HP DeskJet 2655 All-in-One Printer is a model supporting the driverless AirPrint technology (About AirPrint - Apple Support). If the printer and the computer are connected to the same network (Wi-Fi router), you do not have to install drivers.

Add a printer on Mac - Apple Support


If necessary, reset the printing system and re-add the DeskJet 2655 as an AirPrint printer.

Reset the Mac printing system to solve a problem - Apple Support


You may also want to try this: Power off the router, the printer, the computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power

on the computer. Finally, power on all other devices/computers.

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Question marked as Top-ranking reply

Jul 16, 2021 4:18 PM in response to TLB60

The HP DeskJet 2655 All-in-One Printer is a model supporting the driverless AirPrint technology (About AirPrint - Apple Support). If the printer and the computer are connected to the same network (Wi-Fi router), you do not have to install drivers.

Add a printer on Mac - Apple Support


If necessary, reset the printing system and re-add the DeskJet 2655 as an AirPrint printer.

Reset the Mac printing system to solve a problem - Apple Support


You may also want to try this: Power off the router, the printer, the computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power

on the computer. Finally, power on all other devices/computers.

Reply

Cant add HP DeskJet 2655 to my macbook pro - printer status unknown

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