Noise cancellation is not working, why
I’m just wondering how come my brand new AirPods Pro (fresh out the box) noise cancellation is not working? The transparency works but not noise cancellation. When I used the controls for noise cancellation it just sound regular (still hearing everything around me ). I got these AirPod pro especially for the noise cancellation and they don’t even work? This is very upsetting, how can I fix this?
iPhone 6s Plus, iOS 14