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I have recently purchased a new iPhone 12. My computer is a MacBook Pro 13" running MacOS High Sierra. When I connect my iPhone to the computer with a USB cable, iTunes doesn't recognize the device. Any suggestions?
[Re-Titled by Moderator]
Don't rush into an OS upgrade just yet. High Sierra should work. See if you have any iTunes updates waiting first. Install any iTunes updates before doing a system upgrade.
Did you get an advisory like the one shown in this Apple article:
If so simply accept the update. It does not change you Mac OS level. It only applies a small patch to enable iTunes to continue to manage, sync, and backup your phone as before.
Don't rush into an OS upgrade just yet. High Sierra should work. See if you have any iTunes updates waiting first. Install any iTunes updates before doing a system upgrade.
Did you get an advisory like the one shown in this Apple article:
If so simply accept the update. It does not change you Mac OS level. It only applies a small patch to enable iTunes to continue to manage, sync, and backup your phone as before.
Yes… update your MacBook Pro to El Capitan or Mojave. Your iphone 12 needs iTunes 12.8 or better to work in your Mac… El Capitan is available here, likewise Mojave. Please use Safari with this link for best results:
https://support.apple.com/en-ca/HT211683
john b
Are there any AntiVirus, Disk Cleaner, Optimizers, Unistallers,etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.
Per chance - is " CleanMyMac " installed as it will fall into the above outlined Category and should be removed as per the Developers Specific Instruction.
My iPhone 6S isn't recognized by iTunes (ver. 12.8.3.1) on my iMac running High Sierra, ever since updating from iOS 14.4.2(i.e. it was recognized @ 14.4.2).
Additionally, the Photos App however, does recognize my iPhone 6S (with iOS 14.7.1).
iTunes in Mac doesn't recognize my new iPhone when I connect it
