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Hi i would like to cancel my subscription on cam scanner and request for refund. I dont intend to subsrcibe to that.

I dont intend to subcribe on cam scanner. I don’t see the cancel option as per instruction.

Posted on Jul 16, 2021 9:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2021 5:39 PM

Hi Momeepug,

Welcome to the Apple Community :)


Wondering if you saw the "Related Article" link above your question on this discussion page ?

That article will likely help you cancel ok.


If not:

Sorry, have no experience with CamScanner :

(Noticing there is a Free version, or Paid "Premium" version.)

https://apps.apple.com/au/app/camscanner-pdf-scanner-app/id388627783


Apple support have other articles online (links below) that can help.


If the subscription that you want to cancel is not listed:

https://support.apple.com/en-au/HT212052


Get help with subscriptions not billed through Apple:

https://support.apple.com/en-au/HT204084


Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey

https://support.apple.com/en-au/HT206627


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084

(Note: If the charge is pending, you canʼt request a refund yet.

After the charge goes through, try to request a refund again.)


Hope this helps you :)

2 replies
Question marked as Top-ranking reply

Jul 18, 2021 5:39 PM in response to Momeepug

Hi Momeepug,

Welcome to the Apple Community :)


Wondering if you saw the "Related Article" link above your question on this discussion page ?

That article will likely help you cancel ok.


If not:

Sorry, have no experience with CamScanner :

(Noticing there is a Free version, or Paid "Premium" version.)

https://apps.apple.com/au/app/camscanner-pdf-scanner-app/id388627783


Apple support have other articles online (links below) that can help.


If the subscription that you want to cancel is not listed:

https://support.apple.com/en-au/HT212052


Get help with subscriptions not billed through Apple:

https://support.apple.com/en-au/HT204084


Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey

https://support.apple.com/en-au/HT206627


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084

(Note: If the charge is pending, you canʼt request a refund yet.

After the charge goes through, try to request a refund again.)


Hope this helps you :)

Jul 21, 2021 7:57 AM in response to Momeepug

Greetings, Momeepug.


Welcome to the Apple Support Communities. We can understand why you’d want to cancel your subscription. 


It looks like you reached out from: How to cancel a subscription from Apple 


In order to cancel your subscription, you’ll need to follow those steps. If you went through those steps and you're unable to cancel or you received an error message, you'll want to reach out to Apple Support.


Get Support


Sincerely. 

Hi i would like to cancel my subscription on cam scanner and request for refund. I dont intend to subsrcibe to that.

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