Carrier question

if I sent in an Apple iPhone locked by Verizon for repair, will Apple replace it with an unlocked carrier device?

iPhone 12 Pro, iOS 14

Posted on Jul 16, 2021 9:06 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2021 9:27 PM

No, they won't. They will send you the same configuration you sent them. They will never get between you and the carrier your phone is locked to. Never.


If you want your phone unlocked, you'll have to deal with Verizon to see if you qualify and what the requirements are. Apple won't help or get involved in that at all.

4 replies
Question marked as Top-ranking reply

Jul 16, 2021 9:27 PM in response to clayton_rj024

No, they won't. They will send you the same configuration you sent them. They will never get between you and the carrier your phone is locked to. Never.


If you want your phone unlocked, you'll have to deal with Verizon to see if you qualify and what the requirements are. Apple won't help or get involved in that at all.

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Carrier question

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