Carrier question
if I sent in an Apple iPhone locked by Verizon for repair, will Apple replace it with an unlocked carrier device?
iPhone 12 Pro, iOS 14
if I sent in an Apple iPhone locked by Verizon for repair, will Apple replace it with an unlocked carrier device?
iPhone 12 Pro, iOS 14
No, they won't. They will send you the same configuration you sent them. They will never get between you and the carrier your phone is locked to. Never.
If you want your phone unlocked, you'll have to deal with Verizon to see if you qualify and what the requirements are. Apple won't help or get involved in that at all.
No, they won't. They will send you the same configuration you sent them. They will never get between you and the carrier your phone is locked to. Never.
If you want your phone unlocked, you'll have to deal with Verizon to see if you qualify and what the requirements are. Apple won't help or get involved in that at all.
The only entity that can or will unlock a carrier-locked iPhone is the carrier holding the lock.
Details…
How to unlock your iPhone for use with a different carrier - Apple Support
I’d expect to receive a carrier-locked device back from the repair, and associated with the same carrier.
do you think there is any chance i could communicate with them about sending me an unlocked device?
Carrier question