Apple Event: May 7th at 7 am PT
I bought my iPhone 12pro in December 2020. As of now July 2021 the battery health decreased to 91% in 6 months. I previously owned an iPhone 11 which I purchased in January 2020 and the battery health was at 97% when I traded it in December 2020. Is there any way I can express my concerns and get my battery replaced at Apple ? Thank you.
iPhone 12 Pro, iOS 14
Apple will ONLY replace your battery under warranty IF the Battery Health dips to 80% or less in the first 12 months of ownership. Since it's highly unlikely that will take place, Apple isn't going to consider your phone has an issue.
There are things you should be doing to maximize the performance of your battery, which includes:
See this link for more help --> https://www.apple.com/batteries/maximizing-performance/
Apple will ONLY replace your battery under warranty IF the Battery Health dips to 80% or less in the first 12 months of ownership. Since it's highly unlikely that will take place, Apple isn't going to consider your phone has an issue.
There are things you should be doing to maximize the performance of your battery, which includes:
See this link for more help --> https://www.apple.com/batteries/maximizing-performance/
In addition to all the tips, your experience is perfectly normal.
Durability of iPhone 12 Pro battery
