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Issues with payment verification

I’ve been attempting to redownload free apps on my phone and every time it asks to verify my ID and then change my payment method. I have no current subscriptions and cannot delete the card or add new information, has this happened to anyone else?

iPhone 8 Plus, iOS 14

Posted on Jul 16, 2021 11:40 PM

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Question marked as Best reply

Posted on Jul 17, 2021 8:51 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

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Issues with payment verification

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