You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was asked to enter a verification code on my other device to sign in

"Account details unavailable"


[Edited by Moderator]

Posted on Jul 17, 2021 4:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2021 6:31 AM

What happens if you tap Get Verification Code?


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

2 replies

I was asked to enter a verification code on my other device to sign in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.