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Need an original receipt for Roblox from February 2019 to restore my account, please advise.

How do I get the receipt from Roblox purchase made in February 2019?

iPad, iPadOS 14

Posted on Jul 18, 2021 6:31 AM

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Question marked as Best reply

Posted on Jul 18, 2021 1:15 PM

Follow https://support.apple.com/en-us/HT204088

3 replies

Jul 20, 2021 6:31 AM in response to shoeluvr13

I am still unable to get the information I need in order to send ROBLOX the original receipt and gain access to my account/reset the password, is there any way you can send me the information they requested from my account?


CoryMonYes is the Roblox ID


It really helps us to have the Roblox username, if you know it, and specific details about the issue or question. If you didn’t include that in the initial submission, you can reply to this message and provide the username.

For billing requests, it also helps us to know the following information:

Full first and last billing name used for the payment

Billing email address

Dates and amounts of any charges

Method of payment


From February 2019 I have the screenshot of another receipt for purchase of Roblox but I'm unable to access the details for the initial purchase/install of Roblox.



Need an original receipt for Roblox from February 2019 to restore my account, please advise.

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