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Hi, I purchased a used iphone 11. I cannot get past the activation lock step.

I purchased a used iphone and I cannot get past the activation lock screen because it is linked to another Apple ID. I suspect this means the person who sold me the phone maybe did not own it, because after my attempts to ask for his information, he stopped answering my messages.


I would be happy to return the phone to its owner if that is the case.


Or is the a way to request apple to assign my apple id to this phone?


Thank you.

iPhone 11

Posted on Jul 18, 2021 8:47 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2021 8:51 AM

Return to whence it came and get your money back if you can else afraid you may have been subject to fraud !


Activation lock with Apple ID frequently suggests the phone may have been stolen.

4 replies

Hi, I purchased a used iphone 11. I cannot get past the activation lock step.

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