Create a new ID (if necessary) and sign into iCloud using the same Apple ID on another Apple device/computer. You should then be able to sign in.
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Try these steps: If you see a Could Not Create Apple ID or Could Not Set Up iCloud message
Hello:) Take a look at this link and in the what should you do section there is a link to contact Apple Support.
~Katana-San~
I want to create a new Apple ID