Camera covered??
I have a brand new iPad Pro and after the third time using it the facial recognition is saying that the camera is covered. It is definitely not however? Any thoughts or take it back?
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If you are sure that any cover or screen protector is obstructing (interfere with) your front camera, follow the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support, and if the issue still persists, then yes, make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio