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Small dent on side of iphone 12

How much does a tiny dent on the side of my iPhone cost to fix? Hardly noticeable but I do feel the metal sticking up slightly if I run my finger over it.

iPhone 12, iOS 14

Posted on Jul 18, 2021 1:59 PM

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Question marked as Best reply

Posted on Jul 18, 2021 2:10 PM

For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


http://www.apple.com/legal/warranty/products/iphone-english.html

WHAT IS NOT COVERED BY THIS WARRANTY?

"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or (i) if any serial number has been removed or defaced from the Apple Product."


Cost will also depend upon whether or not you have AppleCare Plus. Note that Apple may not consider it worth repairing if the damage is only cosmetic. If you are not sure then take it to a Genius Bar for assessment.


Genius Bar appointment - This is tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID

1 reply
Question marked as Best reply

Jul 18, 2021 2:10 PM in response to rhea261

For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


http://www.apple.com/legal/warranty/products/iphone-english.html

WHAT IS NOT COVERED BY THIS WARRANTY?

"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or (i) if any serial number has been removed or defaced from the Apple Product."


Cost will also depend upon whether or not you have AppleCare Plus. Note that Apple may not consider it worth repairing if the damage is only cosmetic. If you are not sure then take it to a Genius Bar for assessment.


Genius Bar appointment - This is tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID

Small dent on side of iphone 12

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