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I can't back up my iphone before upgrading to new iOS

I want to backup my iphone before installing and downloading latest ios. However when I go into Finder and click on my iphone it only allows me to restore to factory settings or restore from backup

iPhone 12

Posted on Jul 18, 2021 5:44 PM

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Posted on Jul 18, 2021 5:50 PM

So to confirm, you don’t see any of what is shown in the following backup-related article, when you connect your Mac to your (running) iPhone 12?

How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support


Which iOS version is running on the iPhone 12?


AFAIK, there’s also no iOS downgrade available right now, given the current release has been available for a while.


1 reply
Question marked as Best reply

Jul 18, 2021 5:50 PM in response to shirleyfromsanta monica

So to confirm, you don’t see any of what is shown in the following backup-related article, when you connect your Mac to your (running) iPhone 12?

How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support


Which iOS version is running on the iPhone 12?


AFAIK, there’s also no iOS downgrade available right now, given the current release has been available for a while.


I can't back up my iphone before upgrading to new iOS

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